Patient support · Care pathways

Concierge coordination is always included. You’re never navigating care alone.

Your support changes with your journey. Residents receive ongoing care navigation and continuity. Visitors receive medical-travel and recovery logistics. Optional in-person concierge can be added when hands-on local support is preferred.

01

Personal care navigator

A consistent point of contact helps clarify options, prepare information and coordinate the appropriate next step.

Core coordination included
02

Appointment coordination

Scheduling, confirmations, preparation instructions and practical reminders across participating services.

Core coordination included
03

Connected health record

Consultations, results, documents and follow-up plans stay organized around your CRUM health journey.

CRUM continuity
04

Follow-up and escalation

Support continues after the appointment, including care-team communication and routing when needs change.

You’re not left to coordinate alone
For residents and expatriates

Country-program eligibility, covered services and optional add-ons vary. Costa Rica CCSS Mixed Medicine remains limited to eligible nationals and legal residents.

Explore resident pathways
01

Recovery accommodation

Required recovery nights can be coordinated in a curated hotel or suitable property based on the care plan.

Lodging cost quoted separately
02

Airport and local transfers

Private airport, hotel and appointment transportation can be arranged before arrival.

Transport cost quoted clearly
03

Appointment logistics

Clinic scheduling, confirmations, document readiness, timing and day-of planning support.

Core coordination included
04

WhatsApp and local support

Remote coordination keeps you connected throughout the journey. In-person concierge support is available when requested.

In-person support is an optional paid add-on
Always included: a clear coordination pathway

Your coordinator helps connect the quote, provider communication, scheduling and follow-up. Travel purchases and premium in-person services are itemized separately.

Plan my medical visit
Non-resident · medical tourism

Request your free consultation and quote.

Tell us what you need for a personalized care pathway with reviewed providers and coordinated support.

✓ Clear pricing✓ Reviewed providers✓ No-obligation quote✓ Coordinated support

How would you like to proceed?

Clear quote

Transparent service information.

Reviewed providers

Appropriate professionals and facilities.

Complete coordination

Support before, during and after care.

Quote request

Local preview: information is not transmitted.

Patient Coordination, Advocacy & Facilitation Terms and Conditions

Green Healthcare International · Effective July 2026

1. Our Role

Green Healthcare International ("Green Healthcare") is an independent healthcare coordination, patient advocacy, and facilitation company. We are not a hospital, clinic, physician, dentist, surgeon, pharmacy, laboratory, emergency medical provider, insurance company, or licensed healthcare provider.

Our role is to:

  • Coordinate appointments and treatment schedules.
  • Assist patients in understanding available healthcare options.
  • Facilitate communication between patients and independent healthcare providers.
  • Assist with travel planning, accommodations, and transportation when requested.
  • Advocate on behalf of patients to help improve communication and continuity of care.
  • Provide educational information to help patients make informed decisions.

Green Healthcare does not diagnose, prescribe medications, perform procedures, provide medical or dental treatment, or make clinical decisions.

2. Independent Healthcare Providers

All physicians, dentists, surgeons, hospitals, laboratories, pharmacies, imaging centers, rehabilitation facilities, senior living communities, caregivers, and other healthcare professionals are independent providers.

These providers:

  • Operate independently of Green Healthcare.
  • Maintain their own professional licenses.
  • Carry their own professional liability insurance where applicable.
  • Are solely responsible for the medical or dental services they provide.

Nothing in this agreement creates an employment, partnership, agency, joint venture, or ownership relationship between Green Healthcare and any healthcare provider.

3. Medical and Dental Decisions

All clinical decisions, including but not limited to diagnosis, treatment recommendations, surgical planning, implant placement, medication selection, medical necessity, laboratory interpretation, imaging interpretation, follow-up care, emergency decisions, and discharge decisions are made exclusively by the treating physician, dentist, surgeon, or healthcare provider.

Green Healthcare does not influence or override professional medical judgment.

4. No Medical Advice

Information provided by Green Healthcare is for coordination and educational purposes only and should never be interpreted as medical, dental, nursing, or professional healthcare advice.

Patients should always discuss treatment recommendations directly with their treating provider.

5. No Guarantee of Treatment or Outcomes

Green Healthcare does not guarantee treatment eligibility, clinical outcomes, cosmetic results, healing times, recovery times, absence of complications, implant integration, surgical success, warranty coverage, or insurance reimbursement.

Medicine and dentistry involve inherent risks, and outcomes vary from patient to patient.

6. Treatment Estimates

Quotes provided by Green Healthcare are preliminary estimates based on information supplied by the patient.

Final treatment plans and costs may change after clinical examination, 3D CT scan, laboratory testing, diagnostic imaging, medical history review, or intraoperative findings.

The treating provider has the sole authority to modify the treatment plan.

7. Additional Procedures

If additional treatment becomes medically necessary, including but not limited to bone grafting, sinus lift, additional implants, extractions, medications, hospitalization, or emergency care, the treating provider will discuss these recommendations directly with the patient before proceeding whenever clinically possible.

8. Patient Responsibilities

The patient agrees to:

  • Provide complete and accurate medical information.
  • Disclose medications, allergies, and medical conditions.
  • Follow all pre-operative and post-operative instructions.
  • Attend scheduled appointments.
  • Notify providers of any complications promptly.
  • Maintain communication during recovery.

Failure to follow medical instructions may affect treatment outcomes.

9. Travel and Accommodation

Green Healthcare may assist in coordinating hotels, airport transportation, local transportation, recovery accommodations, and travel logistics.

These services may be provided by independent third parties. Green Healthcare is not responsible for delays, cancellations, accidents, baggage loss, weather events, or service interruptions caused by airlines, hotels, transportation companies, or other vendors.

10. Patient Advocacy

If concerns arise regarding communication, scheduling, or coordination, Green Healthcare will make reasonable efforts to advocate on the patient's behalf with the treating provider or service provider.

Patient advocacy does not transfer legal, financial, or professional responsibility from the provider to Green Healthcare.

11. Provider Warranties

Any warranties relating to dental implants, prosthetics, crowns, restorations, surgical procedures, medical devices, or other treatments are offered solely by the treating provider, if applicable.

Green Healthcare does not issue, extend, administer, or guarantee any provider warranty.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Green Healthcare shall not be liable for medical or dental outcomes, clinical decisions, misdiagnosis, treatment complications, surgical complications, medication reactions, hospital-acquired conditions, delays caused by providers, additional treatment costs, loss of income, travel expenses resulting from medical complications, or decisions made by independent providers.

13. Emergency Situations

In the event of a medical emergency, patients should immediately contact local emergency services or seek care at the nearest appropriate healthcare facility.

Green Healthcare does not provide emergency medical services.

14. Privacy

Green Healthcare handles patient information in accordance with its Privacy Policy and applicable data protection laws. Patient information is shared only as necessary to coordinate requested services and with the patient's authorization, except where disclosure is required by law.

15. Governing Law

These Terms and Conditions shall be governed by the laws of the jurisdiction in which the services are provided or as otherwise specified in the applicable service agreement.

16. Acceptance

By requesting services, scheduling appointments, paying a deposit, or proceeding with treatment coordination through Green Healthcare, the patient acknowledges that they have read, understood, and agree to these Terms and Conditions.

The patient further acknowledges that Green Healthcare acts solely as a healthcare coordinator, facilitator, and patient advocate, and that all medical and dental care is provided exclusively by independent licensed healthcare professionals who are solely responsible for their clinical decisions, treatment, and patient care.

Professional workspace

CRUM Doctor

A responsive clinical workspace for authorized physicians.

Preview only — real clinical actions require verified identity, consent, electronic signatures, encryption and audit logging.

Doctor Dashboard

Current consultation
MP
Maria Perez

Reason: sore throat and fever for two days.

GREEN
Non-urgent

Clinical summary

Symptoms

Sore throat · Fever · Fatigue

Vitals
38.5 °C88 bpm120/8098% O₂
Allergies

None recorded

Consultation notes

Coming soon · Costa Rica

Your health, anticipated.
Care that knows you.

Green Healthcare coordina tu cuidado mediante CRUM™: un expediente vivo, orientación médica y la ruta correcta — virtual, clínica, especialista o procedimiento.

Médicos verificados por el Colegio
Recetas CCSS válidas
Cita en 24–48 horas
Consulta presencial o virtual
Empezá aquí

¿Cómo querés recibir tu atención?

No residente · turismo médico

Soy visitante

Recibí una cotización personalizada: un médico revisa tu necesidad y te conectamos con un proveedor vetado, con coordinación completa de tu viaje.

Solicitar una cotización
For people who live here

Choose your country health plan.

Start with your country, then compare the care pathways available through Green Healthcare and CRUM™.

Private care for people who call Costa Rica home

Healthcare that fits your family—not the other way around.

One place to find everyday care, specialists, diagnostics, dental services, urgent guidance and ongoing support. Choose only what you need, build a family pathway, or ask us to help make the numbers work.

Primary & family careCheckups, prevention, pediatrics, women’s and men’s health.
Virtual careConvenient guidance, follow-up and appropriate next-step routing.
+SpecialistsCardiology, orthopedics, dermatology, mental health and more.
Labs & imagingBlood tests, ultrasound, X-rays, MRI and coordinated results.
Dental carePrevention, emergencies, restorations, implants and orthodontics.
Care at homeNursing, recovery support, monitoring and family coordination.
!Urgent guidanceHelp deciding between virtual care, clinic, emergency room or ambulance.
Procedures & recoveryPreparation, scheduling, second opinions and follow-up.
Choose your starting point

Care packages built around real life.

No confusing insurance-style tiers. Start with the situation that sounds like yours; final services and pricing are confirmed before booking.

New to living in Costa Rica

Land. Settle. Get your healthcare sorted.

Moving countries creates a hundred questions. We can help you build the healthcare part without forcing you into services you do not need.

Tell us how to help

Your care. Your pace. Your budget.

Select a contact option. “Give Me a Break” appears only when chosen and lets you share a realistic budget for an appropriate provider pathway.

Local preview: information is not transmitted.

Medicina Mixta: public and private care together

For eligible CCSS members, Medicina Mixta combines a private consultation with access to applicable CCSS medications, tests and support services.

Costa Rica residents and nationals only

Enrollment is available only to Costa Rican citizens or legal residents with eligible, active CCSS coverage. Eligibility must be verified before care is coordinated.

Learn how Medicina Mixta works
Mexico pathway

Mexico public + private coordinated care

This is a separate Green Healthcare mixed-care pathway for Mexico. It does not use CCSS benefits. Available public-system and private-care options depend on the patient’s eligibility, location, provider participation and current Mexican program rules.

Ask about the Mexico mixed-care option
Coming soon

Colombia health plan

Green Healthcare is preparing a coordinated care pathway for residents and expatriates in Colombia.

CRUM platform logo
CRUM™ · Coming soonA Green Healthcare care-coordination platform

One intelligent health story. Earlier signals. Better-informed next steps.

CRUM is being developed to connect a patient’s health information, care requests, results and follow-up into an intelligent record that can recognize patterns, surface possible risks and support earlier action. It is designed to help professionals anticipate needs and compare possible care pathways—never to replace clinical judgment or promise an outcome.

The Green Healthcare care platform

CRUM™ turns information into clear medical decisions.

One experience connects prevention, virtual care, local resources and human coordination.

01

Expediente vivo

Resultados, consultas, medicamentos y antecedentes se mantienen juntos y útiles.

02

Cuidado virtual

Orientación temprana y seguimiento continuo con contexto, no desde cero.

03

Mapa de recursos

La opción adecuada entre clínicas, laboratorios, especialistas y atención en casa.

04

Decisiones médicas

Un profesional revisa la necesidad y coordina el siguiente paso.

Modules in development

Built as connected modules—not one oversized system.

Green Healthcare is initially focused on the patient-facing coordination layer. Additional CRUM modules are designed to connect when appropriate permissions, clinical governance, security and integrations are in place.

01Intelligent health recordOrganizes history, consultations, medications, results and follow-up into a useful timeline.
02Patient intake & triage supportStructures symptoms and context to help route a request toward the appropriate level of care.
03Virtual care workspaceSupports contextual consultation, secure communication and continuity rather than starting over each time.
04Healthcare resource mapConnects appropriate clinics, doctors, laboratories, imaging, pharmacies and home-care resources.
05Clinical decision supportPresents possible pathways and risk signals for professional review; the physician remains the decision-maker.
06Analytics & early signalsDesigned to identify trends that may support preventive outreach and better-informed planning.
AI supports. Professionals decide.CRUM is intended as a complementary coordination and analysis tool. It does not diagnose, independently dispatch care or substitute for a licensed professional. Predictive insights describe possibilities—not guaranteed outcomes.
Atención anticipada

Adelantarse a la enfermedad, no perseguirla.

CRUM™ lee tu línea de tiempo de salud y ayuda a actuar cuando todavía es más fácil.

  1. 01
    Señal temprana

    Un síntoma, resultado o cambio entra a tu expediente.

  2. 02
    Contexto

    Se revisa junto con antecedentes, riesgos y atención previa.

  3. 03
    Orientación médica

    Un profesional determina prioridad y ruta de atención.

  4. 04
    Coordinación

    Green Healthcare conecta y acompaña el siguiente paso.

  5. 05
    Seguimiento

    El resultado vuelve al expediente y mejora la próxima decisión.

Rutas de atención

No toda solicitud necesita la misma respuesta.

Atención virtual

Orientación y seguimiento desde donde estés.

Clínicas

Consulta presencial cuando el examen físico importa.

Medicina Mixta

Atención privada con beneficios CCSS para personas elegibles.

Especialistas

Coordinación con el profesional adecuado.

Procedimientos

Evaluación, preparación y seguimiento organizados.

Monitoreo en casa

Continuidad remota con alertas para tu equipo.

Medicina Mixta CCSS

Lo mejor del sistema público y privado, juntos.

La Medicina Mixta es un programa oficial de la CCSS que permite a los asegurados directos recibir atención médica privada con un médico de su elección — y seguir accediendo a los medicamentos, exámenes y servicios de apoyo de la Caja.

Solo pagas la consulta con el médico privado. Todo lo demás — recetas, laboratorios, rayos X, referencias a especialistas — sigue siendo parte de tu seguro.

¿Quién puede usar Medicina Mixta?
Asegurados directos de la CCSS activos
Mayores de edad o representados por tutor
Pacientes adscriptos a cualquier EBAIS
Trabajadores dependientes o independientes asegurados
Médico de tu elección
Elige el especialista que prefieras entre los inscritos en el programa. Sin lista de espera.
Recetas CCSS válidas
El médico mixto puede recetar medicamentos de la Lista Oficial (LOM) — los retiras gratis en tu farmacia CCSS.
Laboratorios y exámenes CCSS
Exámenes de sangre, rayos X, ultrasonidos y más — ordenados por tu médico privado y realizados en la red CCSS.
Referencias a especialistas
Si necesitás un especialista de la red CCSS, el médico mixto puede referirte directamente al sistema público.
El proceso

Así funciona CRUM.

Desde buscar tu médico hasta retirar tus medicamentos — todo en una sola plataforma.

1
Buscá tu médico
Filtrá por especialidad, provincia y disponibilidad. Todos los médicos están verificados por el Colegio de Médicos.
2
Agendá tu cita
Elegí fecha, hora y tipo de consulta — presencial o virtual. Recibís confirmación inmediata por WhatsApp o correo.
3
Recibí tu atención
El médico te atiende y emite la receta CCSS. Retirás los medicamentos en tu farmacia de la Caja — sin costo adicional.
Servicios disponibles

Salud completa en una sola plataforma.

Más allá de la Medicina Mixta, CRUM te conecta con especialistas verificados en odontología, medicina privada y cirugía estética.

Odontología Completa
Odontólogos verificados para limpieza, ortodoncia, implantes y emergencias dentales — todo coordinado desde CRUM con seguimiento incluido.
Limpieza y prevención
Ortodoncia e implantes
Emergencias dentales 24/7
Odontopediatría
Medicina Privada
Especialistas de alto nivel sin lista de espera — cardiología, neurología, oncología y más, con coordinación completa de tu gestor de salud CRUM.
Especialistas verificados
Segunda opinión médica
Teleconsulta disponible
Coordinación de exámenes
Cirugía Plástica
Cirujanos plásticos certificados para procedimientos estéticos y reconstructivos — con consulta inicial, seguimiento postoperatorio y acompañamiento completo.
Procedimientos estéticos
Cirugía reconstructiva
Consulta inicial incluida
Seguimiento postoperatorio
Directorio de médicos

Encontrá tu médico mixto.

Todos verificados por el Colegio de Médicos y Cirujanos de Costa Rica.

240+ médicos activos en la plataforma
MA
Dr. Mauricio Arias Soto
Medicina General
✓ Verificado CMC Medicina Mixta CCSS
San José, Escazú
+506 2289-4400
4.9 · 128 reseñas
Desde ₡25,000
LV
Dra. Lucía Vargas Mora
Pediatría
✓ Verificado CMC Medicina Mixta CCSS ★ Top rated
Escazú, Santa Ana
5.0 · 214 reseñas
Consulta virtual disponible
Desde ₡30,000
CR
Dr. Carlos Rojas Jiménez
Medicina Interna
✓ Verificado CMC Medicina Mixta CCSS
Heredia, Santo Domingo
4.8 · 96 reseñas
Consulta virtual disponible
Desde ₡35,000
AG
Dra. Andrea González Fallas
Ginecología y Obstetricia
✓ Verificado CMC Medicina Mixta CCSS
San José, Alajuela
4.9 · 183 reseñas
Desde ₡40,000
FM
Dr. Federico Molina Solano
Cardiología
✓ Verificado CMC Medicina Mixta CCSS ★ Top rated
San José, Curridabat
5.0 · 67 reseñas
Desde ₡55,000
SN
Dra. Sofía Núñez Brenes
Dermatología
✓ Verificado CMC Medicina Mixta CCSS
Alajuela, Liberia
4.7 · 54 reseñas
Consulta virtual disponible
Desde ₡45,000
Agendamiento en línea

Reservá tu cita
en minutos.

Elegí el médico, la fecha y el tipo de consulta. Recibís confirmación inmediata. Sin esperas, sin llamadas, sin filas.

1
Elegís fecha y hora
Calendario en tiempo real con disponibilidad actualizada por el médico.
2
Presencial o virtual
Muchos médicos ofrecen teleconsulta — desde la comodidad de tu casa.
3
Confirmación inmediata
Recordatorio por WhatsApp y correo 24 horas antes de tu cita.
MA
Dr. Mauricio Arias Soto
Medicina General · San José
✓ CMC
Julio 2026
Lu
Ma
Mi
Ju
Vi
Sa
Do
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
Horarios disponibles — Jue 11
8:00 am
9:30 am
11:00 am
1:00 pm
2:30 pm
4:00 pm
Tipo de consulta
Presencial
En consultorio
Virtual
Desde casa
Para médicos

Crecé tu práctica mixta.
Sin complicaciones.

CRUM es la plataforma que centraliza tu agenda, tus pacientes y tu visibilidad — para médicos inscritos en Medicina Mixta CCSS.

Agenda en línea propia
Publicás tu disponibilidad, tus pacientes reservan solos. Sin secretaria requerida.
Perfil verificado y público
Tu perfil con número CMC, especialidad, ubicación y reseñas — visible a miles de pacientes.
Cobro simplificado
Pagos en línea opcionales, recordatorios automáticos y reportes mensuales de ingresos.
Recordatorios WhatsApp
Tus pacientes reciben confirmación y recordatorio automático — menos no-shows.
Planes para médicos
Empezá gratis, crecé cuando estés listo.
Gratuito
₡0 / mes
Perfil público verificado
Hasta 20 citas/mes
Directorio básico
Clínica / Grupo
Personalizado
Para grupos de 3+ médicos
Todo lo de Pro
Múltiples médicos, un panel
Integraciones a medida
Pacientes y médicos

Lo que dicen quienes usan CRUM.

★★★★★
"Por fin puedo elegir mi médico sin esperar meses en la Caja. Agendé la cita en 5 minutos y el medicamento lo retiré gratis en mi EBAIS."
MR
María Rodríguez
Paciente · San José
★★★★★
"Como médica, CRUM me ayudó a ordenar mi agenda y llegar a más pacientes. El sistema de recordatorios redujo mis no-shows a casi cero."
DL
Dra. Diana López
Médica General · Heredia
★★★★★
"La teleconsulta fue perfecta para el seguimiento de mi tratamiento. No tuve que manejar hasta San José — y la receta llegó igual."
JP
Juan Pablo Fonseca
Paciente · Alajuela
Intelligent health record · Coming soon

A smarter way to organize and navigate your health is coming.

Green Healthcare is developing a CRUM health program designed to bring records, personal navigation, monitoring and care coordination together. Join the interest list to receive launch information—features remain subject to development and availability.

Expediente de salud centralizado
Todos tus registros médicos, recetas, resultados de laboratorio y visitas en un solo lugar seguro — accesible en cualquier momento.
Defensor de salud personal
Un gestor dedicado que entiende tu historial, te ayuda a navegar el sistema y aboga por tus necesidades específicas de salud.
Monitoreo y alertas de salud
Seguimiento continuo de tus indicadores de salud, recordatorios preventivos y alertas personalizadas basadas en tu perfil médico.
Coordinación de atención integral
Coordinamos entre médicos, especialistas, laboratorios y aseguradoras para que nunca pierdas el hilo de tu plan de salud personalizado.
CRUM como tu TPA Administrador de Beneficios de Salud Personalizado — navegamos el sistema por vos.
CRUM Health Program · Coming soon
Request program information

Interest request only. The program is coming soon and this does not create an account or enroll you.

Comenzar hoy

Tu salud, tu médico,
los beneficios de la CCSS.

Accedé a médicos verificados, agendá en minutos y aprovechá al máximo tu seguro social — sin filas ni esperas.

Why Green Healthcare is different

Medical care connected before, during and after treatment.

See how CRUM connects provider review, transparent quotes, travel coordination, health information and return-home follow-up around one patient journey.

01 · Qualified options

Understand how providers and facilities are reviewed.

02 · Transparent quotes

Know what is included, excluded and subject to review.

03 · Continuous follow-up

Keep plans, documents and next steps connected through CRUM.

Explore how your care is connected →
Stories · guidance · local updates

Healthcare News

A country-by-country journal about navigating care, meeting providers, preparing for treatment, and understanding healthcare across every country we serve.